The purpose of conducting software tuning optimization is to balance the workload of case analysts within a transaction monitoring system or to make necessary adjustments based on changes in your customers, products, services, or the geographical areas you serve. While these factors are important, improper software configuration can also significantly impact your alert and case volume, potentially leading to inaccuracies in alignment with your risk assessment and program requirements.

During our model validations at financial institutions, credit unions, and other non-bank financial entities, we often observe that systems have been implemented without a comprehensive understanding of their requirements. This oversight places clients at risk, as they may either receive an overwhelming number of alerts, leading to inefficiencies, or miss critical alerts due to missing rules or thresholds.

Our Tuning Optimization process addresses the workflow risks associated with excessive false positives that strain the capacity of personnel responsible for clearing alerts. Additionally, we consider the risk of failing to capture false negatives as true positives and the evolving nature of data over time.

ARC Risk and Compliance helps fine-tune your software to improve accuracy, efficiency, and compliance.